With this Privacy Policy, DHYAN, a trade craft, owned by Slaven Dikšić (hereinafter referred to as the Controller) explains how it collects, uses and protects users' personal data in accordance with the General Data Protection Regulation (GDPR).
Data processing manager:
DHYAN, trade craft
Owner: Slaven Dikšić
Headquarters: Pitomača, Croatia
Email: info@dhyan.shop
What data do we collect:
We only collect personal data necessary to process orders and communicate with users, such as name and surname, address, e-mail address and telephone number.
Purpose of processing:
Personal data is used exclusively for the purpose of processing orders, delivering products, communicating with customers and fulfilling legal obligations.
Data storage and protection:
The data is stored in accordance with the applicable regulations of the Republic of Croatia and the European Union and is protected by appropriate technical and organizational measures.
User rights:
Users have the right to access their personal data, the right to correct or delete data, the right to restrict processing, and the right to object.
For all questions related to the protection of personal data, you can contact us via e-mail: info@dhyan.shop.
Recipients of personal data
In order to fulfill the order and provide services, customers' personal data may be forwarded to third parties involved in the processing, including:
– online payment service provider (Stripe)
– delivery services (GLS, Hrvatska pošta, Box Now)
– website hosting and technical support provider
The aforementioned entities process data solely for the purpose of executing the contract and in accordance with applicable regulations on the protection of personal data.
Data retention period
Personal data is kept for as long as necessary to execute the contract and fulfill legal obligations, and no longer than in accordance with the accounting and tax regulations of the Republic of Croatia.
Right to complain to the supervisory authority
If you believe that your personal data has been breached, you have the right to file a complaint with the Personal Data Protection Agency (AZOP).