These Terms of Use govern the relationship between the user and the owner of the website dhyan.shop (hereinafter: the Website).
By using this website, you confirm that you are familiar with these Terms of Use and that you accept them in full.
Website owner information
DHYAN, trade craft
Owner: Slaven Dikšić
Headquarters: Pitomača, Croatia
Email: info@dhyan.shop
VAT number: 87316366020
The trade is not subject to VAT according to Article 90 of the VAT Act.
General conditions
The dhyan.shop website provides information about products and allows you to purchase products online.
The owner reserves the right to change content, products and prices without prior notice.
The user undertakes to use the website in a lawful manner, without causing harm to the owner or third parties.
Registration and user account
It is not necessary to create a user account to purchase products, but users can open an account to make it easier to track orders.
The user is responsible for the accuracy of the entered data and for keeping access data safe.
The owner is not responsible for misuse of the user account by third parties.
Prices and payment
All prices on the website are expressed in euros (EUR) and include statutory VAT, unless otherwise stated.
Payment methods are defined during the purchase process.
The order is considered confirmed upon receipt of payment or order confirmation, depending on the selected payment method.
Delivery
Product delivery is made to the address provided by the user when ordering.
Delivery times depend on product availability and delivery service.
The owner is not responsible for delays caused by force majeure or failures of the delivery service.
Responsibility
The owner of the website is not responsible for any damage caused by the use of the website, except in cases prescribed by law.
The contents of the website are provided "as is" and are used at the user's own risk.
Intellectual property
All content on the website (texts, images, logos, design) is protected by copyright and is the property of DHYAN, unless otherwise stated.
Copying, distribution or use of content without the prior written permission of the owner is not permitted.
Personal data protection
The processing of personal data is carried out in accordance with applicable regulations and the Privacy Policy available on the website.
Changes to terms of use
The Owner reserves the right to change these Terms of Use at any time.
Changes come into effect upon publication on the website.
Applicable law
These Terms of Use are governed by the laws of the Republic of Croatia.
In the event of a dispute, the court with jurisdiction over the registered office of the owner of the craft shall have jurisdiction.
Out-of-court dispute resolution
In the event of a dispute, the consumer can file a complaint through the European Commission's online dispute resolution platform (ODR platform), available at: https://ec.europa.eu/consumers/odr
The trader does not participate in alternative consumer dispute resolution procedures, unless legally required to do so.